Last updated: 27/08/2025
PowerShelter respects your privacy and is committed to respecting and protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information.
Information We Collect
We may collect the following categories of personal data:
For B2B customers and sales: name, email address, phone number, company details, and any other contact information relevant to your inquiry as required.
For riders using our lockers: name, email address, phone number, payment information (when enabled), and usage details (e.g., charging sessions, location, time).
We do not collect technical or device data such as IP addresses or browser information.
How We Use Your Information
We process your personal data to:
Provide our services (e.g., locker reservations, payments, customer support).
Manage our business relationships with B2B customers and partners.
Improve and secure our products and services.
Comply with legal obligations.
Perform internal analytics and share aggregated usage data with partners. Such analytics will never be linked to individual riders.
Send updates and marketing communications (where permitted by law and with opt-in where required).
Legal Basis for Processing
We process your data under the following legal bases:
Performance of a contract (e.g., providing locker access and billing).
Compliance with legal obligations.
Legitimate interests (e.g., improving services, preventing fraud, aggregated analytics).
Consent (e.g., for certain marketing communications).
Sharing of Data
We may share personal data with:
Service providers and business partners who support our operations (e.g., cloud hosting services, payment processors).
E-bike brand partners where you have used their chargers.
Authorities or regulators when required by law
We do not sell your personal data. We do not transfer rider data outside the European Economic Area (EEA).
Data retention
We retain personal data only for as long as necessary to fulfill the purposes above, and never longer than the maximum periods permitted by EU law.
Your Rights
Under the GDPR, you have the right to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
Security
We use appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
Contact us
If you have any questions or requests, please contact us at:
PowerShelter B.V.
Jacob van Lennepkade 155H 1054ZL Amsterdam, NL
legal@powershelter.com